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Imperial Flow working on the pipework and valves inside a fitted heating cupboard.Imperial Flow working on the pipework and valves inside a fitted heating cupboard.

Homes and landlords

Heating & Hot Water

The water side of heating: radiators, valves, thermostats, pumps, cylinders and air source heat pumps. No gas appliances.

What the job involves

We work on the water side of your heating — radiators, valves, thermostats, TMVs, pumps, cylinders and pipework, plus air source heat pumps. Anything involving the gas appliance itself goes to a Gas Safe registered engineer, and we will tell you that straight away rather than sending someone who cannot legally do the job.

What we do

  • Radiator installation, replacement and relocation
  • Radiator and thermostatic valve replacement
  • Thermostat replacement and heating controls
  • Thermostatic mixing valve replacement and servicing
  • Circulating pumps, valves and controls
  • Hot and cold water systems and pipework
  • Air source heat pumps
  • Fault diagnosis on the wet side: no heat, cold radiators, noisy system, pressure loss, leaks

Signs you need this

  • Radiators cold at the top, or cold at the bottom — they mean different things
  • A system that loses pressure and needs topping up every few weeks
  • Banging or knocking pipework when the heating fires
  • One room that never gets warm however long the heating runs
  • Hot water that runs lukewarm and then cold

What happens

From your call to a tidy finish

  1. 01

    Work out which side the fault is on

    Water side or gas appliance. If it is the appliance, we say so and you get a Gas Safe registered engineer, not a bill from us.

  2. 02

    Diagnose the wet side properly

    Pressure, flow, valves, pump and controls. Cold radiators have several causes and only one is sludge.

  3. 03

    Repair or replace, with the reason

    We tell you what has failed and why, so you can decide between a repair and a replacement.

Questions people ask about this

Get a quote for Heating & Hot Water

Tell us what is happening and where the property is. We will come back with what we think it is, and what it takes to find out.

We will call you back on this number.

So we can check coverage for your property.

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Call 07377 159 387

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