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Illustrative view of gloved hands working on a water isolation valve.

Homes and landlords

Emergency Plumbing

Burst pipes, water through a ceiling or no water at all. We talk you through isolating it while we are on the way.

What the job involves

Water coming through a ceiling does not wait. Turn it off at the stopcock, then call. We do everything we can to get to you as soon as possible, and we will tell you what to do in the meantime.

What we do

  • Burst and leaking pipework, including behind walls and under floors
  • Isolating and making safe, so the damage stops before the repair starts
  • Tap, valve and sanitaryware failures
  • Loss of hot or cold water, and sudden pressure loss
  • Blocked sinks, showers and bathroom waste causing an overflow
  • Radiator and towel rail leaks

Signs you need this

  • Water staining or bulging on a ceiling below a bathroom
  • A meter that keeps ticking over with every tap in the property closed
  • Damp that reappears within days of being dried out
  • A tap or valve you cannot turn off fully
  • No water at all, or pressure that has dropped away overnight

What happens

From your call to a tidy finish

  1. 01

    Call and isolate

    You speak to the person who will do the work. If it is urgent we talk you through the stopcock before anything else.

  2. 02

    Find the actual cause

    We start at the wettest point and work back. Guessing costs you a second visit.

  3. 03

    Make safe, then repair

    Stop the water first. Then repair properly, or tell you plainly if it needs a part we have to fetch.

  4. 04

    Leave it tidy

    An account of what was wrong, what was replaced, and what we would keep an eye on. Waste taken with us.

Questions people ask about this

Get a quote for Emergency Plumbing

Tell us what is happening and where the property is. We will come back with what we think it is, and what it takes to find out.

We will call you back on this number.

So we can check coverage for your property.

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Call 07377 159 387

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