Commercial Plumbing & Maintenance
Reactive and planned work in premises that cannot close while we are in them.
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For property and facilities managers
A maintenance contractor you do not have to chase
We look after a gym, a residential tower, an aesthetics clinic, a veterinary practice, a café and a serviced-apartment operator. Six building types, six sets of constraints, and none of them can close while we work.
Who we look after
Six building types, six sets of constraints
A gym mid-session cannot lose its showers. A clinic cannot have a contractor walking through treatment rooms. A café needs the work done before it opens. That range is the argument.
The Casalyst
Luxury vacation rentals and serviced apartments
Central London
1Rebel
Boutique fitness and members’ gym
Chelsea
DAMAC Tower
Residential tower and managed block
Vauxhall
Skin Science Clinic
Aesthetics and medical clinic
Marble Arch
Vertu Vets
Veterinary practice
Marylebone and Chelsea
Markus Coffee
Hospitality and café retail
Marble Arch
Sectors we work in
Residential towers and managed blocks
Serviced apartments and short lets
Gyms and fitness studios
Aesthetic and medical clinics
Veterinary practices
Cafés, restaurants and hospitality
Retail
Schools and education
Student accommodation
Housing associations
Property management and letting agents
Why a managing agent keeps our number
The things that actually go wrong with contractors
Most of what makes a maintenance relationship work has nothing to do with plumbing. It is turning up, saying what happened, and being straight about what you cannot do.
Planned and reactive, from one contractor
A schedule for the work that can be planned — inspections, water flushing for Legionella control, TMV servicing, fire alarm call-point testing — and one number for the work that cannot wait.
Work in occupied premises
Access, isolation points and noisy work windows agreed before we start. Out of hours where that is the only way. Your staff and your customers should not have to step around us.
One point of contact
The person who quotes the job is the person who does it. Nothing is relayed through an office, and nothing gets lost between the two.
A contractor who has sat on your side of the desk
We spent years in premises and resident services management before this — receiving contractors, chasing statutory testing and signing off defects. We know what you need from a report, because we used to be the ones reading them.
Statutory testing coordinated, not just done
Someone has to own the diary, chase the specialists and keep the paperwork where you can find it. That is usually what slips.
Risk-assessed before, reported after
Every job starts with a risk assessment and ends with a written report of what was found and what was done, so your file is complete without asking. Training in working at height, risk assessment, lone working, Legionella and asbestos awareness is documented, not asserted.
What we do not do
We work the water side of heating — radiators, valves, thermostats, TMVs, pumps, cylinders and pipework, plus air source heat pumps. Anything involving the gas appliance itself goes to a Gas Safe registered engineer, and we will tell you that straight away rather than sending someone who cannot legally do the job. Unvented cylinders need a G3 qualification, so those go out too. You will always know which side of the line a job sits on before we start it.
Training and credentials
Only what is documented, and available on request.
- City & Guilds Level 2 Plumbing
- Water Regulations Advisor trained
- Air Source Heat Pump installation trained
- Legionella awareness
- Asbestos awareness
- Working at height
- Risk assessment
- Lone working
- First aid awareness
What we cover
Planned Preventative Maintenance
An agreed schedule of checks, servicing and records, so failures turn up at a time you choose.
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Property & Building Maintenance
Kitchen fitting, carpentry, doors, decorating and the small jobs, finished properly and everything put back as it was.
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What managing agents ask first
The questions that come up before anyone talks about price.
Request a maintenance proposal
Tell us what you look after and what is not working about the current arrangement. We will come back with what we would cover, what we would plan, and what we would leave to a specialist.
